Warranty

 

  • What is Covered: The warranty covers any defects in materials or craftsmanship, including broken clasps, faulty settings, or issues with the gold plating.

  • What is Not Covered: Normal wear and tear, damage caused by accidents, misuse, or failure to follow care instructions are not covered under this warranty.

  • How to Make a Claim: If you need to make a warranty claim, please contact our customer service team with your order details. We will guide you through the process and arrange for a repair or replacement as necessary.

  • Repair Process: Once your claim is approved, we will handle the repair or send a replacement if the item cannot be fixed. We aim to make this process as smooth as possible, so you can enjoy your jewelry without worries.

For more details or questions, reach out to our support team at any time.

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